Contact
Questions about a song, an order or a refund? Use any of the details below and a person will get back to you. EverlySong is operated by Ancho Solutions LLC.
How to reach us
Address
Ancho Solutions LLC
30 N Gould St Ste N,
Sheridan, WY 82801
Refunds
30-day money-back guarantee: if you're not happy with your song, email us within 30 days of delivery for a full refund.
Email support@everlysong.com from the address you ordered with. The refund policy explains the steps. Please write to us before raising a dispute with your card issuer; it is faster for everyone.
Worth checking first
The questions section on the home page covers delivery times, revisions, licences and add-ons.
Something on your statement
Charges show up as “EVERLYSONG”. If one looks unfamiliar, email support@everlysong.com with the last four digits of the card and the amount, and we will trace it.
Every product is a one-time payment in USD. There are no subscriptions and nothing renews.
How songs are made: Your song is created from your answers using AI-assisted songwriting and production tools, then reviewed by our team before delivery. Every product is digital and delivered by email; nothing physical is sent.